Privacy policy

This policy explains what personal data this website processes, why, and for how long. We collect as little as we can: the details you choose to send us in a project inquiry, and the technical minimum needed to run the site.

Who we are

IsmailApps is the name under which Muhammad Ismail offers software product services. It is not a registered company yet. The person responsible for your data (the controller) is:

We work from Pakistan, so the information you send us is also accessed from there.

Project inquiries

When you use the form on Start a project, we receive your name, email address, company or product name (optional), what you need, where your product is today, your budget range and timeline, your description, and an optional link.

• Why: to reply to you and, if you want, to prepare a proposal.
• Legal basis: steps taken at your request before a possible contract (Art. 6(1)(b) GDPR), and our legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR).
• How: the inquiry is stored in a database run by Cloudflare and sent by email (through Resend) to us and, as a confirmation, to you.
• How long: inquiries are deleted automatically after 24 months. If we start working together, the relevant details become part of our client records.

Email

Messages sent to hello@ismailapps.com are forwarded by Cloudflare Email Routing to our mailbox, which is hosted by Google (Gmail). We keep correspondence for as long as needed to deal with your request, and no longer than 24 months unless we work together.

Spam protection

The contact form uses Cloudflare Turnstile to tell people from bots. On that page only, Turnstile processes technical information about your browser and device. It is not used for advertising. Our legal basis is our legitimate interest in keeping the form free of abuse (Art. 6(1)(f) GDPR).

Analytics

We use Umami Cloud to count visits and a few events (for example, a click on "Start a project" or a submitted inquiry). Umami does not use cookies and does not collect personal data; we only see aggregated numbers. We never send your name, email or messages to analytics. If your browser sends a "Do Not Track" signal, no analytics are recorded.

Hosting and logs

The website is hosted on Cloudflare. To deliver pages and protect the site from attacks, Cloudflare processes technical data such as your IP address and browser information. This is our legitimate interest in running a secure website (Art. 6(1)(f) GDPR).

Booking a call

After an inquiry we offer a link to book a call on Cal.com. The booking page is not embedded in our site: it only loads if you open it. What you enter there is processed by Cal.com under its own privacy policy, and shared with us to arrange the call.

Who processes data for us

• Cloudflare: hosting, database, spam protection (Turnstile) and email forwarding.
• Resend: sending inquiry notifications and confirmations.
• Google: our email inbox (Gmail).
• Umami: cookieless, aggregated website analytics.
• Cal.com: booking calls, only if you choose to.

Some of these providers process data outside the EU and EEA, including in the United States. Where they do, they rely on transfer safeguards such as Standard Contractual Clauses, as described in their own terms.

Cookies

This website does not set cookies, so there is no cookie banner. Cloudflare Turnstile on the contact page may store technical data needed for spam protection, as described in Cloudflare's privacy policy.

Your rights

You can ask us for access to the personal data we hold about you, and ask us to correct it, delete it, restrict its use, or give it to you in a portable format. You can also object to processing based on legitimate interest. Emailhello@ismailapps.com and we will reply within a month.

You also have the right to complain to a data protection supervisory authority.

Changes

If we change how we handle data, we will update this page and the date at the top.